Moorfields Eye Hospital Dubai celebrates 10 years of serving patients from the UAE and across the region, and provides a blueprint for international healthcare providers

15 October 2017 (Dubai, United Arab Emirates): Moorfields Eye Hospital Dubai is celebrating its 10th anniversary of community care, treating patients with complex eye conditions, educating and training eye care professionals (ECPs) and supporting Dubai’s healthcare tourism goals.

The award-winning hospital team comprising more than 70 staff met this week to celebrate together during the visit of Moorfields’ Chief Executive Officer, David Probert, who described the success of the first overseas branch of the 200-year old London hospital as a blueprint for other world-class institutions interested in coming to the region.

Since 2007, Moorfields has established itself as an integral part of the healthcare community in the UAE and works with the public and private hospitals, referring primary physicians, and the insurance sector, as well as working directly with the staff and families of some of the major public and private sector organisations.

Over the last 10 years, the award-winning hospital has expanded from its original base in DHCC to open Moorfields Eye Hospital Centre in Abu Dhabi, and most recently has joined with Al Jalila Childrens’ to manage the Paediatric Ophthalmology services from a clinical standpoint for the new hospital.

Since opening the hospital in Dubai in 2007, the Moorfields team has treated more than 150,000 patients of more than 200 nationalities, many of them are highly complex cases requiring the consultant-led care in which Moorfields specialises, as well as screening and preventive care for every member of the family.

Over the last decade, Moorfields has also contributed significantly to the development of Dubai Healthcare City (DHCC), as a partner in attracting international patients to Dubai and also in supporting the aims of the DHCC by organising and participating in training programmes for ECPs and hosting international meetings and scientific events. Moorfields Eye Hospital Dubai has won several international awards for its contribution to Excellence in Eye Care for both the local and the overseas community including countries within the GCC, Middle East, Africa and Europe.

Moorfields’ 10Y highlights (list key milestones and achievements)

  • Most recent awards –

Moorfields Eye Hospital Dubai wins ‘International Eye Care Clinic of the Year at the International Medical Travel Journal awards, 2017

Moorfields Eye Hospital Dubai wins ‘Eye Hospital of the Year’ at the 9th World Healthcare Tourism Congress awards, 2016

  • Established the clinical offering of Paediatric Ophthalmology Services in Al Jalila Childrens’, 2016
  • Established Joint Venture – Moorfields Eye Hospital Centre Abu Dhabi, 2015
  • Hosted the World Association of Eye Hospitals meeting, 2014
  • Scientific and professional events – more than 15
  • Charitable activities – CSR, charity organisations, dozens of patients treated
  • Healthcare tourism – participated in DHCC outreach to Russia in 2013
  • Healthcare insurance – Moorfields is a network member of over 20 insurance providers/ TPA’s

Moorfields’ CEO, David Probert, said: “We are extremely proud of Moorfields’ success in the UAE and Middle East, which is based on Dubai’s support and role as a regional – and increasingly global – hub for world-class healthcare services. We believe we have added a new dimension of eye care expertise across our three mission areas – patient treatment, teaching, and research – serving patients with our consultant-led treatment approach, with our physician team based permanently in Dubai. Our patient satisfaction rates are very high in Dubai and in fact our latest survey gave us the highest score ever (99%) for patient willingness to recommend the hospital to family and friends. This is the ultimate test of our care and a standard and a level that we aim to sustain into the future.”

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